TERMS OF SERVICE
Welcome to Snapaws (snapaws.shop). By using this website or purchasing products through it, you agree to the following terms and conditions. Please read these terms carefully before using the site. Your continued use of the website constitutes your acceptance of these terms.
1. General
1.1. This website is operated by Snapaws, owned by Lisa (Company ID 661941476), which provides high-quality dog accessories (hereinafter: “the company”).
1.2. By using the site, including purchasing products, users acknowledge that they have read and agreed to the terms of use.
1.3. The service on the website is available 24/7, and users may make purchases at any time.
1.4. The company reserves the right to update these terms from time to time at its sole discretion, with changes taking effect immediately upon publication.
2. Privacy and Security
2.1. By using the site, users consent to the collection and use of personal data provided for purchasing products and improving services, in accordance with privacy laws.
2.2. The company implements advanced security measures to protect users' personal information. Credit card details are not stored in the company’s systems, and transactions are encrypted.
2.3. The company may use personal information to enhance services and offer personalized content, in compliance with privacy policies.
2.4. The company commits not to share users' personal data with third parties, except as required for transaction processing or by law.
3. User Commitments
3.1. Users must comply with the law and these terms and agree not to harm or disrupt the website’s operations.
3.2. Users must provide accurate details when registering or making purchases.
3.3. The use of payment methods or identities that do not belong to the user or are used without consent is strictly prohibited.
3.4. Users agree not to use the site for illegal purposes, including the unauthorized use of the content or services provided on the site.
4. Purchase of Products; Orders and Payment
4.1. Users must be at least 18 years old to make a purchase.
4.2. Product Description: All products on the site are described as accurately as possible. Prices include VAT unless otherwise stated.
4.3. Product images are for illustration purposes only, unless explicitly stated otherwise.
4.4. Purchases are made via credit card or other payment methods authorized by the company.
5. Product Delivery
5.1. Products will be delivered to the address provided at the time of the order, via a delivery service or Israel Post, under the conditions specified on the website.
5.2. Delivery times may vary depending on delivery areas and stock availability, with a delivery time of 5-7 business days.
5.3. The company is not responsible for delays beyond its control, including those caused by the delivery service or Israel Post.
5.4. Additional delays may occur due to weather conditions, roadblocks, strikes, or other unforeseen events. The company will do its best to notify customers of any possible delays.
6. Returns and Cancellations
6.1. Users may cancel a transaction in accordance with Israel’s Consumer Protection Law.
6.2. Requests to cancel orders must be submitted in writing via email to info.snapaws@gmail.com or via the contact form on the website.
6.3. Refunds for canceled orders will be granted if the product is returned in its original packaging and has not been used.
6.4. In cases where the product is defective or does not match the order, the company will cover the return shipping cost and provide a replacement or refund.
7. Marketing and Electronic Communications
7.1. By providing an email address, users agree to receive marketing and promotional communications, including updates and special offers, as per the Communications Law (Telecommunications and Broadcasting), 1982.
7.2. Users can opt out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of emails.
8. Intellectual Property Rights
8.1. All content on the website, including text, images, logos, designs, and trademarks, is the property of the company or third parties authorized to use it and is protected by copyright.
8.2. No part of the website content may be copied, reproduced, or used without explicit written consent from the company.
9. Changes to the Website and Service Availability
9.1. The company reserves the right to make changes or updates to the website and its services at any time without prior notice.
9.2. The company may suspend website services temporarily or permanently at its discretion.
10. Limitation of Liability
The company’s liability is limited to the cost of the product purchased by the user. The company will not be held responsible for any damages exceeding the cost of the product, except where required by law.
11. Contact Us
For any questions, concerns, or additional requests, feel free to contact us via email at info.snapaws@gmail.com